privacy policies - Primavera Realty Medellin

PRIMAVERA REALTY MEDELLÍN

primaverarealtymedellin.com

Effective Date: June 26, 2026

Last Updated: June 26, 2026

Primavera Realty Medellín (“we”, “our”, or “us”) operates the website primaverarealtymedellin.com. We are committed to protecting the privacy and personal information of our visitors and clients. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you fill out our contact form or communicate with us directly. This includes:

Full name (first and last)
Email address
Phone number and/or WhatsApp number
Property or investment interests
Budget range (in USD)
Any message or inquiry you choose to share with us

We do not collect sensitive data such as financial account numbers, government identification numbers, or health information.

2. How We Use Your Information

The personal information you provide is used solely for the following purposes:

To respond to your inquiry and provide real estate advisory services
To connect you with a bilingual advisor from our team
To follow up on properties or listings you have expressed interest in
To improve our services and website experience

We will not use your information for unsolicited marketing purposes without your prior consent.

3. WhatsApp Communication

If you provide your phone number, we may reach out to you via WhatsApp Business to follow up on your inquiry. WhatsApp messages are used exclusively for client communication related to your real estate inquiry. We do not share your number with third parties for marketing purposes.

By submitting your phone number, you consent to being contacted via WhatsApp in connection with your inquiry.

4. Cookies and Analytics

Our website uses cookies and third-party analytics tools to better understand how visitors interact with our content. These include:

Google Analytics / Google Tag Manager (GTM)

We use Google Analytics via Google Tag Manager to collect anonymized data about website traffic, page views, session duration, and user behavior. This data helps us improve our website. Google may transfer this data to its servers in the United States. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

Facebook Pixel

We use the Facebook Pixel, a tracking tool provided by Meta Platforms, Inc., to measure the effectiveness of our advertising and to understand actions taken on our website. The Facebook Pixel may collect information about your browser, device, and behavior on our site. This data may be used to show you relevant ads on Facebook and Instagram. You can opt out of Facebook’s tracking through your Facebook ad preferences or by visiting the Digital Advertising Alliance opt-out page at optout.aboutads.info.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements
With our internal team members (agents and advisors) who need access to respond to your inquiry
When required by law, court order, or government regulation

Third-party services such as Google and Meta (Facebook) may process data in accordance with their own privacy policies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you request deletion of your data, we will honor that request within a reasonable timeframe, subject to any legal obligations we may have to retain certain records.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal data
The right to withdraw consent at any time (where processing is based on consent)
The right to object to direct marketing communications

To exercise any of these rights, please contact us at the email address listed below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to contact us through secure channels and to be cautious about the information you share online.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. International Users

Primavera Realty Medellín is based in Colombia. If you are accessing our website from outside Colombia, please be aware that your information may be transferred to and processed in Colombia or other countries where our service providers operate. By using our website, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Primavera Realty Medellín

Cl. 5 Sur #25-181, El Poblado, Medellín, Colombia

Email: rich@primaverarealtymedellín.com

Phone / WhatsApp: +57 314 863 0621

Website: primaverarealtymedellin.com